Management & Key Principals

Dave Baker, Senior Vice President, Field Services | DIRECTVinc.
Dave Baker is senior vice president of Field Services for DIRECTV, the nation’s leading satellite television provider. Baker oversees DIRECTV’s national network of installation and service providers and is charged with improving the quality of the customer experience at the point of installation and service. Additionally, he is responsible for 180 Connect’s operations as a wholly-owned subsidiary of DIRECTV.

Baker’s career includes more than 20 years with The DIRECTV Group and its former parent company. Between 1998 and 2006, he held leadership positions with DIRECTV Latin America and DIRECTV Japan, as well as several senior-level financial and operational roles.
Steve Crawford, Vice President, Field Operations | DIRECTV, Inc.
Steve Crawford is vice president of Field Operations for DIRECTV, the nation’s leading satellite television provider. In this role, Crawford works to ensure an excellent customer experience by managing all aspects of DIRECTV’s Home Service Provider (HSP) network including technical training, coordination with DIRECTV’s engineering team, and back office activities including the national launch of Siebel in 2008. Additionally, he is responsible for 180 Connect’s operations as a wholly-owned subsidiary of DIRECTV.

Since joining DIRECTV in 2001, Crawford has held a variety of positions within the field operations organization. During his tenure, he has grown DIRECTV’s HSP network from an organization of 2,000 technicians handling 200,000 work orders monthly to a comprehensive network of 15,000 technicians performing over 1 million work orders monthly.
Brian Dalmass, President, Network Solutions and Business Development
Brian G. Dalmass has more than 20 years of leadership with a demonstrated history of achieving high levels of performance requiring strong leadership, direct communications, and organization and management expertise. Mr. Dalmass has served in senior level management positions including Senior VP DIRECTV for field operations and Executive VP of Cendent Corp. and has achieved unprecedented success in both turnaround and start-up operations and is recognized for his success in increasing sales and delivering profitability. Currently, Mr. Dalmass serves as President of 180 Connect, where he is responsible for Network Solutions operating divisions as well as business development.
Mark Morrison, President, Satellite Operations
Mark Morrison is responsible for oversight of Ironwood Communications. With over 27 years experience, he has extensive knowledge of the Cable and Satellite industry. He joined Ironwood Communications in 2004 as Sr. Vice-President of Operations. Prior to joining Ironwood Communications, Morrison held the position of Regional Vice President for Mediacom Communication in Iowa and Illinois. Prior to Mediacom, Morrison held the position of General Manager for Tele-Communications, Inc. (TCI) overseeing the Dallas, TX cable operations. Additionally while at TCI, he held various positions throughout Texas.